Below are some of our most asked questions. You can also reach us via live chat or through your dedicated account representative.
We’ve found the wordpress platform to be powerful and highly customisable while being easy for the average user to make edits.
Many other platfroms such as Shopify, WIX, Squarespace and others tend to also be easy to use, however they tend to be built with the North American markets in mind. WordPress however, allows for many payment solutions such as WiPay Caribbean to be integrated directly.
Pellau Media is located in Trinidad and Tobago. Founded in 2007, we’ve been serving clients globally with all of their ecommerce and marketing needs.
We accept a variety of payment options such as credit card, bank transfer, cash (only for local clients) and even various Crypto currencies such as USDT, Dash coin, Dogecoin etc. We accept the option that is most convenient and cheapest for our client to use.
Please note: since we operate in Trinidad and Tobago, our local currency is TTD; which is usually coverted to around $1USD = $6.80TTD. Our credit card gateway will automatically convert your USD to TTD.
We are flexible.
USDT is usually prefered as its a stable coin, however BTC, Doge, Dash, ETH and even G999 are all accepted. Current market rates would apply at the time of transfer. Please check in with us before transfering your Crypto.
Your service (website or marketing would begin when payment is confirmed).
This depends on the amount of work required. Our WordPress design packages begin at only $130USD. You’ll need to speak with an agent so we can determine the right package for you.
We strive for a 24 to 48 hour turn around time. This counts for standard work days (Mon to Fri). Should be there be a delay; we will communicate this with you.
Yes you can! We preinstall Elementor Pro for you. This plugin allows you to easily design everything the way you want it.
The Business and Advance plans also allow you to add any of the countless other page builder plugins availabe or you can even use the built in WordPress page editor.
YES! Your website will be open to anyone worldwide.
You can bring your own domain name. Our name servers would be provided to you, or you can grant us access to your domain name provider so our technical team can make the change for you.
Your domain name can be purchased either through Pellau Media or you can bring your own.
Clients with no domain name will get a sub domain of mypellau.com (eg business.mypellau.com)
Over the years we’ve realised that many businesses owners know they need to be online but either don’t have the time or expertise in house to run the online side of their business.
This plan was created to be an affordable way to hire experts to help with your online business. For essentially less than a minumum wage employee you are able to hire our full team of web developers, marketers and designers to ensure your business is a success online.
We’ve even gone as far as including $100USD in the budget to run the ads for you. (Why? We know the lack of availablity of USD here in Trinidad and Tobago and in many other countries wordwide. Therefore we allow you to pay in local currency and we will pay Facebook or Google for you!)
Yes and no. These plans come with simple set up of the website. We will take care of the technical aspects of building a WordPress website; such as installing themes, plugins and configuring everything. The websites we hand over to you are usable and you can make more adjustments on your own.
Yes you can! If your experience with us was not what was expected then you can cancel. We do not tie you into any contracts.
No. We believe that if we provide exceptional service then our clients will stay. We do not lock them into any contracts.